TERMS & CONDITIONS
Welcome to Finntack! By using our website or placing an order, you agree to these terms. For detailed information about shipping, payments, or returns, visit the relevant pages on our website.
General Terms
- Eligibility: Customers must be 18+ to place an order. Minors need written consent.
- Order Confirmation: Check your order confirmation and notify us immediately of any corrections before processing.
- Product Availability: Products may not always be in stock. We reserve the right to remove items at any time.
- Changes: Terms may be updated without notice. The terms at purchase apply to your order.
Payment
- Payments are processed via Klarna Checkout or PayPal, with options like card payments and invoices based on availability.
- Orders may be canceled for unpaid invoices, extensive returns, or uncollected orders.
Shipping
- For details on shipping methods, costs, and delivery times, visit our Shipping Information Page.
Returns and Refunds
- See our Returns Information Page for details.
- Custom/embroidered products, carts, and sulkies are non-refundable.
- Refunds are processed within two weeks of receiving your return using the original payment method.
Intellectual Property
- All website content, including logos and text, is owned by Finntack or its partners and cannot be copied or used without permission.
Complaints
- Report defective or damaged products to customer service. Approved complaints may result in repair, replacement, or refund.
- Unresolved disputes can be addressed through the Consumer Council or ODR Platform.
Privacy and Cookies
- Your data is handled per our Privacy Policy.
- Cookies improve your experience. By using our site, you agree to cookie use. You can disable cookies in your browser settings.
Company Information
Oy Finntack Ltd
Keskikankaantie 29-31
FI-15860 Hollola
VAT: 0966752-2
CEO: John Nevanlinna
Customer Service: hello@finntack.com
